Software Production Management & Reliability Engineering Manager

Hello, I'm Brett

Turning Tech Headaches into High-Fives, One Script at a Time.

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Award:Morgan Stanley 2024 GenAI Hackathon — People's Choice Winner!

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Transforming Complexity into Simplicity

As a Software Production Management & Reliability Engineering Manager at Morgan Stanley, I lead teams to ensure the stability and scalability of critical systems, drive automation to minimize manual intervention, and implement proactive strategies to optimize platform performance.

Technical Problem Solver

Specializes in deconstructing complex challenges into precise, manageable solutions, ensuring efficient and effective outcomes.

SRE & Developer Advocate

Passionate about automating processes to enhance platform reliability. Experienced in team collaboration and technical community engagement.

Production Support Engineer

Focused on enhancing platform stability by driving best practices, resolving incidents efficiently, and empowering developers.

Career Highlights

Key metrics and milestones from my professional journey.

20+

Years of experience

60+

Applications Supported

33%

Reduction of Outages

30%

TOIL Reduction

Experience

My professional journey and the roles I've held.

Software Production Management & Reliability Engineering Manager

Morgan Stanley
Jan 2026 - Present
Vice PresidentInvestment Banking and Global Capital MarketsNew York, NY

I support the IBD/GCM applications that help bankers work with clients on inbound deals and broader GCM activity, ensuring the tools behind strategic client engagement run smoothly and reliably.

Software Production Management & Reliability Engineering Manager

Morgan Stanley
Mar 2020 - Jan 2026
Vice PresidentSales & TradingNew York, NY

Managing a team of engineers responsible for the reliability and production management of critical software systems used by the firm's trading and investment operations.

Reliability & Production Engineer

Morgan Stanley
Jan 2014 - Mar 2020
Vice PresidentAdvisory & Sales DistributionNew York, NY

Managing a team of engineers responsible for the reliability and production management of critical software systems used by the firm's trading and investment operations.

Application Support Engineer

Morgan Stanley
May 2008 - Jan 2014
AssociateAdvisory & Sales DistributionNew York, NY

Managing a team of engineers responsible for the reliability and production management of critical software systems used by the firm's trading and investment operations.

My Story

A timeline of my personal and professional life.

1990's - How IT All Began

  • Played video games on a Commodore 64.
  • Completed homework assignments on an Amiga 2000.
  • Spent weekends repairing desktops for family and friends.
  • Worked after school as a front-end designer for the local newspaper.

2000's - Professional Development

2010's - Embracing Adulthood

  • Got married to my wife, Enerlise.
  • We bought our first house.
  • Became a first time father...
  • ...and again, 13 months later.

2020's - Still Going Strong

  • Moved to the Securities Lending support team.
  • Spent a lot of time working from home due to COVID-19.
  • Learning React. Created a simple web app.
  • Earned a SRE Practitioner Credly badge.

Skills & Capabilities

Clear, practical strengths built from leading production reliability and automation at scale.

Reliability

  • Distributed systems
  • High-scale infrastructure
  • Production reliability
  • Incident response
  • Postmortems
  • Continuous improvement

Observability

  • Observability
  • Monitoring
  • Debugging production systems
  • Prometheus
  • Grafana
  • OpenTelemetry
  • Splunk
  • AppDynamics

Automation

  • CI/CD pipelines
  • DevOps
  • Automation
  • Ansible
  • Autosys
  • Python
  • Shell scripting
  • Kafka

Engineering & Data

  • Python
  • Unit testing
  • Integration testing
  • Relational databases
  • SQL
  • DB2

AI & Advanced Systems

  • Generative AI
  • LLM technologies
  • Microsoft Copilot

Leadership

  • People management
  • Mentorship
  • Coaching
  • Technical leadership
  • Hiring
  • Recognizing talent
  • Leading large-scale projects
  • Stakeholder management
  • Executive presentations
  • Customer-facing communication
  • Designing processes